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My Employee
Information System (EIS) record has an error or is missing critical
information.æ How can it be fixed? |
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My badge
was working fine yesterday, but does not today? How can I find out
what happened? |
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I would like
my nickname printed on my badge - what do I have to do? |
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Can I get
to my badge picture? I have a work-related need for it |
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How can I
examine the record of all badges issued to me? |
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When and
how am I supposed to wear my badge and when am I not supposed to? |
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I was told
my clearance was granted. Am I ready to get my DOE Standard clearance
badge? |
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What do I
need to know about getting a temporary badge? |
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How do I
obtain supplies of badge clips, lanyards, and other accessories if
the Badge Office no longer provides them in bulk? |
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What do I
do if my badge becomes lost or stolen? |
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Why does
the LANL Badge Office no longer provide Laboratory ID cards? |
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Q.
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My Employee Information System (EIS) record
has an error or is missing critical information.æ How can it be
fixed?
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| A. |
The LANL Badging System relies heavily on accurate and complete
information in your EIS Record.æ Missing or erroneous information
can cause you to be badged incorrectly or prevent your being badged
at all, so it must be corrected prior to badging. Click
here for complete details on how to get your record fixed so
that it is complete and/or current.
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| Q. |
My badge
was working fine yesterday, but does not today? How can I find out
what happened? |
| A. |
The badging system is interconnected
with many other systems. Various "business rules" are in
place to ensure that certain Laboratory and DOE security and business
practices are adhered to. A change in your status relating to one
of these factors could cause your badge to be permanently or temporarily
inactivated. For complete details on how to check your status, click
here. |
| Q. |
I would like
my nickname printed on my badge - what do I have to do? |
| A. |
If you have a Token Card you can
update certain parts of your own Employee Information System (EIS)
record, including your nickname. EIS can be updated on the IB system
or via the Web at http://eiprod.lanl.gov/
. Once EIS is updated with your nickname (the information batches
overnight so will not display until the next day) your nickname becomes
one of the name options you can choose for printing on your badge.
If you select the nickname option, only the nickname (plus your last
name) appears on the badge - there is no option for showing a first
or middle name plus your nickname on the badge. Incidentally, your
nickname will also appear in the Laboratory's online directory (i.e.,
phone book) so that others can search for you by your nickname. If
you do not have a Token Card your Group Office should be able to add
your nickname to your EIS record. If you need assistance contact the
IM-2 EIA Consultants Help Desk, 665-4444. |
| Q. |
When and
how am I supposed to wear my badge and when am I not supposed to? |
| A. |
Basically, you are required to wear
your badge whenever you are on Laboratory property (including leased
facilities in the town of Los Alamos and White Rock). A security
article on this topic covers the matter quite thoroughly. Also,
DOE's Los Alamos Area Office has issued a memorandum
on the proper way to wear one's badge. |
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Q.
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Why do I have
problems with my badge in access control readers?
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| A. |
With the implementation of a re-engineered badging system in September
1999, there are many reasons why one's badge may now automatically
stop being valid in the Laboratory's badge readers.
To obtain an overview of the most important reasons why your badge
may stop working, consult the Troubleshooting
Tips posted near the reader at every security area access post.
If you suspect that your access status may have changed, you may
check it on the Web if you
have a Token Card. Finally, you should review the Troubleshooting
Checklist for a complete run down of all potential problems,
including many not related to a change in your access status.
If you have followed all of the above steps, consult a more detailed
review.
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Q.
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How
do I obtain supplies of badge clips, lanyards, and other accessories
if the Badge Office no longer provides them in bulk? |
| A. |
Prior to May 1998, when bulk supplies and accessories were given
out by the Badge Office to anyone at no charge, the volume dispensed
was very great, because some customers helped themselves to huge
quantities. While no item, taken singly, was expensive, at the level
of tens of thousands annually, the cost added up, and as with anything
given away free, there was a certain amount of carelessness. Furthermore,
to keep costs down, the Badge Office only offers the least expensive
stock, since its budget is primarily dedicated to covering staff
salaries.
In May 1998, bulk ordering of badge supplies and accessories became
an option for individuals and Groups through a Laboratory
JIT (Just-in-Time) arrangement. This allows ordering to be done
over the Web. Groups can also add new stock items they want for
their employees, something the Badge Office is not in a position
to do. This provides a way to obtain higher quality products.
The Badge Office continues to provide badgeholders with basic supplies
(one to a customer) on an as needed basis. However, it is usually
more convenient for badgeholders to obtain replacements directly
from their Group than to make a trip to the Badge Office. The JIT
approach for badge supplies and accessories is consistent with how
most other Laboratory supplies are obtained.
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| Q. |
What do
I do if my badge becomes lost or stolen? |
| A. |
As soon as you become positively
aware that your badge is lost or stolen, report it in person to the
Badge Office. Depending on the situation, you may have to report this
to one or more other Laboratory organizations. Review the complete
procedures.
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Q.
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Why doesn't the LANL
Badge Office issue Laboratory ID cards?
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| A. |
Before June 1997, the Badge Office issued laminated picture Laboratory
ID cards. At that time, the card stock used in the previous badging
system became depleted and the original supplier was no longer available.
The Badge Office reviewed the concept of issuing Lab ID cards and
benchmarked with other DOE sites. As a result it decided to discontinue
the program, since it was determined to be a duplication of the
the Badge Office's core responsibility - issuing security badges.
Changes in DOE policy now make it acceptable to use your badge as
a means of identification for official business purposes. Click
here for complete details.
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:
Badge
Office & Visit Control
